The shopping assistant your store has been missing
Abandoned carts. Unanswered questions. Lost revenue. Our AI fixes all three "” while your team sleeps.
$18 billion. That's how much abandoned carts cost each year.
Seven out of ten shoppers add items to their cart and leave. Some got confused. Some had a question nobody answered. Some just got distracted. Whatever the reason, that's revenue walking out the door.
And then there's the support side: "Where's my order?" "How do I return this?" "Do you have this in blue?" Your support team answers these thousands of times while high-value work piles up.
An AI that sells, supports, and saves
Logix AI sits right on your store, ready to help every visitor. Browsing and unsure? The AI recommends products based on their questions and behavior. Added to cart but hesitating? A gentle nudge at the right moment. Already bought? Instant order tracking, return processing, and issue resolution.
It's like having your best support rep and your best salesperson working every shift, every day "” handling hundreds of conversations simultaneously.
What it does for your store
Product Recommendations
Understands what the customer is looking for and suggests the right products "” like a knowledgeable store associate, but infinitely scalable.
Cart Recovery
Engages abandoners with timely, personalized messages. Not spammy pop-ups "” real conversations that address their hesitation and bring them back.
Order Support
Real-time order tracking, return initiation, exchange processing, and delivery status "” all handled instantly without a human in the loop.
Our support team was burning out handling the same questions every day. Now the AI handles 80% of inquiries and our team focuses on what actually matters. Plus, the cart recovery alone paid for the entire subscription three times over.
Connects to your entire stack
Shopify
Deep integration with Shopify. The AI reads product catalogs, inventory levels, order status, and discount codes in real time. It can process returns, apply promotions, and upsell related products mid-conversation.
WooCommerce
Full product sync with WooCommerce stores. The AI handles order lookups, tracks shipments via your fulfillment partner, and manages subscription modifications for recurring products.
Custom Platforms
Running a headless store or custom platform? Our API connects to any e-commerce backend. We've integrated with Magento, BigCommerce, Medusa, and dozens of custom-built storefronts.
Common questions from online stores
Can the AI handle product recommendations?
Yes. Based on what the customer is browsing, their cart contents, purchase history, and stated preferences, the AI suggests relevant products. It's like having a personal shopper available 24/7 for every visitor.
How does cart recovery work?
When a customer abandons their cart, the AI reaches out via their preferred channel (email, SMS, or chat) with a personalized message. It can answer last-minute questions, address hesitations, and even offer a time-limited discount if you've configured one.
Does it handle returns and refunds?
Fully automated. The AI checks your return policy, verifies the order is eligible, generates a return label, and initiates the refund — all within a single conversation. Edge cases get escalated to your team with full context.
What about international customers?
The AI supports 40+ languages and auto-detects the customer's language. It handles currency conversions, international shipping questions, and customs/duty estimates so your store can serve a global audience effortlessly.
Ready to turn browsers into buyers?
Connects to Shopify, WooCommerce, and Magento. Live in under a week.